Yes, we are FAA Part 107 Certified. This means our pilots have passed the required aeronautical knowledge test and are authorized to operate commercial drones legally and safely.

Yes, we carry comprehensive commercial liability insurance and equipment insurance. This protects both our clients and our operations, giving you peace of mind throughout your project.

Most projects are delivered within 48-72 hours depending on scope and complexity. For rush projects, we can often accommodate faster turnaround times. Contact us to discuss your specific timeline requirements.

All pricing includes travel within 40 miles of our base location. For projects beyond 40 miles, we charge $1.00 per mile (round trip). We offer custom travel quotes for extended-distance projects and are happy to discuss coverage for your specific location.

Our pricing includes the drone operation, professional editing and post-processing, travel within 40 miles, and high-resolution deliverables ready for your use. Additional time beyond the base package is charged at the hourly rates listed for each service.

Safety is our top priority. We operate in most weather conditions but will not fly in heavy rain, high winds (over 25mph), or severe weather. If weather prevents us from completing your scheduled flight, we will reschedule at no additional cost.

We deliver high-resolution files in industry-standard formats. Photos are typically provided as JPG and/or RAW files, while videos are delivered in MP4 or MOV format. We can accommodate specific format requests based on your needs.

Yes, we want you to be completely satisfied with the final product. Minor edits and adjustments are included in our service. Significant changes or additional editing beyond the scope of the original project may incur additional fees, which we will discuss with you beforehand.

We recommend clearing the area of any obstacles if possible and ensuring we have access to the property. For real estate shoots, having the property well-maintained and staged will result in better imagery. We will discuss specific requirements during our pre-flight consultation.

Yes, with proper authorization. We ensure all necessary permissions are obtained before any flight operations. For real estate clients, we typically coordinate directly with you as the property representative.

We understand that schedules change. Please contact us as soon as possible if you need to reschedule. We will work with you to find a new time that fits your needs. Cancellation policies vary depending on timing and project scope.

Simply contact us via phone at 252-904-7515, email at skywebbaerial@gmail.com, or through our contact form. We will discuss your project requirements, provide a detailed quote, and schedule your service at a convenient time.